Store Policy
Custom & Wholesale Inquiries
Thankyou for taking an interest in Zhovi custom & wholesale! We take custom orders on specific products, but unfortunately, we are not taking any custom orders at the moment. If you wish for a minimal adjustment to an already existing item on our website, then we can definitely look into it. Please connect with us for more info.
We also provide bulk orders on some particular products, you can kindly leave us a message on our email or dm us on Instagram about which Zhovi product you would be interested in.
Shipping Policy
Once your order is placed, you will receive a confirmation message letting you know that our team has received your order. And once your order is shipped out, you will get a notification with your tracking information.
For already existing items, order will be shipped within 2-4 working days after your order confirmation and for made-to-order products, our processing time is 1-2 weeks. However, this timeframe is subject to change at any moment based on increase and decrease in demand. We strive for perfection in each piece so we need time to ensure our best quality and work is produced.
Your patience is very appreciated.
If for some reason you need your order sooner than our ETA timeframe, then please message or
contact us and we will see what we can do for you.
If you are moving and need your shipping delivery address updated, we are happy to change the delivery location for you if your order has not been mailed out yet.
Please connect with us right away.
Payment Methods
Credit / Debit Cards
UPIs
Net Banking